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Accessibility statement

Accessibility is central to Givebutter's mission, and we are committed to growing our digital accessibility for people with disabilities. Toward this goal, we've implemented several features to support people with various disabilities: 

  • Alt text for images on our website 
  • Link titles for all URLs 
  • Captions for all prerecorded audio/video content we share online

When we decided to make Givebutter free for everyone, it was because of our belief that cost should never be a barrier for any changemaker in need of world-class fundraising technology to power their mission. But we understand free does not automatically mean fully accessible. 

As we grow and work daily to improve the Givebutter experience for all of our users, we will continue to prioritize accessibility and stay informed about new and updated tools and processes so that everybody working to make the world a better place can reach their fundraising goals.

Conformance status

Givebutter consistently audits our accessibility standards and procedures. The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities and identify three levels of conformance: Level A, Level AA, and Level AAA. 

Currently, Givebutter is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard (For example, our donation forms are not yet fully compatible with screen readers).

We know we have a lot to improve, and we are making it a priority to fully apply the relevant accessibility standards in our 2023 roadmap. We look forward to sharing our changes and improvements in that time. 

Last updated: October 18, 2022


We welcome your feedback on the accessibility of Givebutter for all people. Please let us know if you encounter any accessibility barriers on Givebutter. You can reach our support team by chat, email or phone: 

Our Support Team is not available on holidays or Thursdays and Fridays from 12 – 1 pm EST.

  • Martin Luther King Jr. Day - Monday, January 16
  • Presidents Day - Monday, February 20th
  • Memorial Day - Monday, May 29th
  • Juneteenth - Monday, June 19th
  • Independence Day - Tuesday, July 4th
  • Labor Day - Monday, September 4th
  • National Indigenous People’s Day - Monday, October 9th
  • Veteran’s Day - Friday, November 10th (Observed)
  • Thanksgiving Day - Thursday, November 23rd
  • Christmas Eve - Friday, December 22nd (Observed)
  • Christmas Day - Monday, December 25th
  • New Years Day - Monday, January 1st (2024)

Thank you for being part of our growing community of changemakers working to improve our communities—and ourselves. We’re butter together!